Address:67 N Main StMars Hill, NC 28754Map & Directions
Services: Offers emergency assistance for heat and electricity to help individuals/families sustain for short periods.
Hours: Monday - Friday, 9:00 a.m. - 4:00 p.m.
Eligibility: Madison County residents in need
Documents To Bring: Phone call; Walk-in
Address:165 S Main StMarshall, NC 28753Map & Directions
Services: Serving people who are in crisis and in need of utility, food, and prescription assistance for non-controlled substances.
Open Tuesday, 1:00 p.m. - 3:00 p.m.
Hours: Tuesday, 1:00 p.m. - 3:00 p.m.
Eligibility: Madison County Resident; Family must be at or below poverty level; Shut-off notice required; Food Pantry available once every 4 months; Limited financial assistance available on an annual basis; Money only distributed to service provider.
Documents To Bring: Must apply in person at church on Tuesday during hours of operation; Screening by office volunteer
Address:2120 Spring StMt Holly, NC 28120Map & Directions
Services: To help clients in the Mt. Holly area with emergency situations in order to improve their quality of life Provides layoff assistance.
Also provides Christmas presents to children referred through guidance counselors at local schools.
Hours: Monday, 9:00 a.m. - 12:30 p.m.; Wednesday - Friday, 9:00 a.m. - 12:30 p.m.
Eligibility: Must live in Mt. Holly area. Must have photo ID of person applying for aid. Must have SSN for all in household. Verification of income for all in family; household expenses.
Documents To Bring: Must complete application and be eligible.
Address:320 Pensacola RdBurnsville, NC 28714Map & Directions
Services: Provides Medicaid, Food and Nutrition Services, Energy Assistance, Work First, and Child Care Assistance.
Hours: Monday - Friday, 8:30 a.m. - 5:00 p.m.
Eligibility: Yancey County residents; must meet State and Federal guidelines.
Documents To Bring: Most applications are done in person at the office bu can also be done by phone, fax, email, and mail; varies by program.
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Address:2902Burnsville, NC 28714Map & Directions
Services: Financial Subsidy Services include:
*Heating Fuel/Oil, Propane and wood
*Emergency Shelter (motel)
*Hot Meals (restaurant)
Physical Subsidy Services include:
*Clothing and Household Items
*Christmas Toys and Fruit
Hours: Monday, Wednesday, Friday, 9:00 a.m. - 4:00 p.m.
Tuesday, Thursday, 9:00 a.m. - 2:00 p.m.
Eligibility: Yancey Country residents only
Documents To Bring: Qualifying for help consists of an interview process where income and expenses are evaluated to determine eligibility.
Address:101 N Ridgeway AveBlack Mountain, NC 28711Map & Directions
Services: Provides assistance in the form of food, clothing, as well as financial help for fuel, utilities, rent, mortgage, and medical expenses. Will consider other needs on a case-by-case basis. MUST BE A RESIDENT OF SWANNANOA, BLACK MOUNTAIN, RIDGECREST, MONTREAT and portions of EAST ASHEVILLE if located in Owen School District Also provides limited assistance to homeless residents of area served or people who broke down in area served for food, lodging, car repair, and gas Can provide a written referral to ABCCM for individuals seeking help with furniture or household items Assists with Buncombe County CIP funds.
Open Monday Tuesday Wednesday Thursday Friday, 9:00 a.m. - 3:00 p.m.
Hours: Monday - Friday, 9:00 a.m. - 3:00 p.m.;
GED Classes Tuesday - Thursday, 9:30 a.m. - 12:30 p.m.
Eligibility: See description; Social Security Card, Picture ID, income verification, final notice/eviction notice and/or rental form filled out by landlord required; Food pantry limited to once a month (not turned for food if unable to present ID); Clothing once per month.
Documents To Bring: In person
Address:37 Brickyard RdAsheville, NC 28806Map & Directions
Services: The Family Resource Center at Emma was established in 1995 as a collaboration to provide services to families with children in the Emma Community Services provided include: emergency assistance through a food pantry, financial assistance, a clothing closet and case management; community garden; leadership development through participation on the Advisory Council; and Love & Logic parenting classes
Open Monday Tuesday Wednesday Thursday, 12:30 p.m. - 4:00 p.m.
Hours: Monday, 10:00 a.m. - 7:00 p.m.;
Tuesday, 1:00 p.m. - 4:30 p.m.;
Wednesday - Thursday, 9:00 a.m. - 4:30 p.m.;
Friday, appointment only
Eligibility: Targeted to families living in Emma Community with minors in the household; Emergency Assistance is for Emma Community Residents with children 18 years old and younger living the home and attending school.
Documents To Bring: Phone call; Apply in person; Christmas Assistance has application process
Address:204 Haywood StAsheville, NC 28801Map & Directions
Services: Provides emergency financial assistance for rent, utilities, heat, and medication, as well as household goods and general assistance for people involved in natural disasters or house fires. No Greyhound bus tickets nor gas vouchers given
*Financial assistance can only be given every 24 months.
*Every client must have proof of household income and all bills, receipts, or canceled checks before they are interviewed This includes assistance with rent, utilities, and local travel (bus tickets) for homeless individuals in shelters with a current referral letter.
*For utilities, the bill must be past due and in the client's name. No deposits or re-connection fees.
*For rent the client will have to obtain W-9 forms from the Salvation Army, have landlord complete them, and bring them to the scheduled appointment. Clients will not be interviewed if forms are not completed. No rent deposits.
*Furniture vouchers only issued to individuals that have been in fire or flood. Documentation must be provided.
*Prescriptions/medication filled only once. Includes blood pressure, heart, and antibiotics only. No pain or psychotropic drugs will be filled. *ART bus vouchers are handed out to anyone in need on the last Friday of the month starting at 9:30 a.m. as supplies last. Needs picture ID and proof they are a Buncombe County resident.
*Intake: By appointment only; For prescription assistance or furniture assistance for households that had a house fire, call during office hours. Calls to make appointments for financial assistance with rent or utilities are taken two Thursdays a month; The next call-in day to get an appointment for financial assistance is October 18th and 25th. On October 18th or 25th call between 8:30 a.m. and 10:30 a.m. and leave your name, Social Security number, what you need assistance with, and a contact phone number; If selected for assistance a worker will return your call within 48 hours to schedule an appointment. Appointments are usually made for the following week unless there is urgent need. If clients are more than 5 minutes late they will have to reschedule their appointment.
Hours: Office: Monday - Friday, 9:00 a.m. - 4:00 p.m.; See description for very important information
Eligibility: Buncombe County resident; priority given to homes with minors or people with health conditions; See description for very important information
Documents To Bring: See description for very important information
Address:375 Hendersonville RdAsheville, NC 28803Map & Directions
Services: Takes applications for financial assistance on Tuesdays in person only. Assistance is for utilities only, and is very limited. Does not provide assistance with rent, medication, or gasoline for automobiles. Sometimes provides local bus tickets for locally-based homeless individuals, and laundry vouchers.
Hours: Tuesday, 9:00 a.m. - 11:30 a.m.
Eligibility: Buncombe or Madison County resident; No or low income; Requires cut-off notice for utility assistance, income verification, Social Security Number for all household members, and Picture ID
Documents To Bring: See description
Address:50 Westgate PkwyAsheville, NC 28806Map & Directions
Services: Provides heating assistance through the Crisis Intervention Program (CIP). Individuals applying for CIP funds do not need to have minor children in the home Intake is first come first serve. Program is contracted through the Buncombe County Department of Social Services.
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Eligibility: Buncombe County resident; Meet income requirements; Less than 6 inches of oil in tank; Electric or gas bills less than 5 days of cut off;
Documentation: Picture ID; Social Security Cards for all household members; Income verification; Utility bill
Documents To Bring: In person; First come first served; Picture ID; Social Security Cards for all household members; Income verification