Address:1724 N 1st StWinterset, IA 50273Map & Directions
Services: MADISON COUNTY MULTI PURPOSE CENTER is an Outreach Center for Matura Action Corporation It provides applications and information and referral to many programs including WIC/ MCH (TITLE V), Head Start, LIHEAP (Energy assistance), weatherization, food pantry, JTP and other community resources.
HOLIDAYS: Operation Santa Claus, must sign up in advance.
Hours: Mon-Fri 8 am-4:30 pm
Address:1007 S Jefferson WayIndianola, IA 50125Map & Directions
Services: WARREN COUNTY GENERAL ASSISTANCE provides the following services: food and clothing pantry, financial assistance for housing, rent/mortgage assistance, transportation, traveler's aid, utility financial assistance, information and referral, medical, dental and prescription assistance.
Hours: Mon-Fri 8 am-4:30 pm, closed for lunch 12 noon-1 pm
Address:139 6th StWest Des Moines, IA 50265Map & Directions
Services: WEST DES MOINES HUMAN SERVICES CENTER provides information, outreach and referral services. Services include:
HOMELESS PREVENTION - partial rent or mortgage payment, partial rent deposit, or partial temporary housing assistance and partial emergency utilities assistance. West Des Moines only.
SHOWER is available to assist homeless individuals Call 222-3660 for hours and availability.
TRANSITIONAL HOUSING PROGRAM for eligible homeless families - must call to check for availability.
TRANSPORTATION for elderly or persons with disabilities. Must be WDM resident. Contact Carmen Murille, 222-3661.
HANDYMAN SERVICE available to seniors and disabled (see separate listing) 515-222-3661.
LIHEAP energy assistance or heating bill assistance is available for one month during the winter months, November- April (serves all Western Suburbs).
GAS/ELECTRIC emergency utility assistance to families experiencing financial hardship (West Des Moines only).
H20 PLUS program assists with West Des Moines water or municipal services bill.
EICP (Energy Crisis Intervention Payments program) offers furnace repair/replacement assistance
WEATHERIZATION program offers plastic for windows, strips of wood and nails to put plastic in place - qualifying household.
AIR CONDITIONERS and FANS.
FOOD PANTRY serves the Western suburbs of Polk County (except Urbandale & Windsor Heights, which can go to Urbandale food pantry) Bring photo ID, currently utility bill, proof of income, SS cards for household members.
SHARE is a private, not-for-profit organization that provides up to 50% savings on food packages once a month. The standared food package varies monthly, and always contains packages fresh fruit, vegetables and meat. Participant receives groceries of a retail value of $44.00 for $22.00 Accept cash or food stamps; no income eligibility. Contact: Shawn, 327-8662 or Richard, 279-5783, or Share Iowa 800-344-1107.
GARDEN PROGRAM apply in April for limited value garden voucher.
PERSONAL PANTRY includes soap, shampoo, feminine care products, toilet tissue, deodorant, diapers, and toothpaste (based on donations/availability). Bring photo ID, currently utility bill, proof of income, SS cards for household members.
CLOTHING CLOSET offers clothing and household items for low income clients; Mon, Tue and Thu 8 am-3 pm, Wed and Fri 8 am-12 noon.
HOLIDAY ASSISTANCE available during the Thanksgiving and Christmas season (food baskets, toys and meals served at community center).
OTT-MTA Bus Pass Program.
RECREATIONAL SCHOLARSHIPS for low-income children: camps, music/dance lessons, sport activities; children's free summer lunch program; holiday assistance and programs; as well as other human service related programs.
SCHOOL SUPPLIES for low-income children in the West Des Moines School District. Call afer June 15th to schedule an appointment.
IOWA SENIOR OLYMPICS (50yrs and older) volunteer opportunities. Call 222-3660 for more information.
NOTARY PUBLIC services available by appointment. Call 222-3660 for more information.
DONATIONS ACCEPTED clothing, personal items, household items, and small appliances Drop off Mon-Fri 8am-4pm.
BUDGET assistance and information (how to set one up).
TAX PREPARATION during the tax season to qualifying individuals; by appointment. Call 222-3660.
Hours: Office Hours: Mon-Fri 8 am-4 pm, Program Outreach: Mon, Tue, Thu 8 am-3 pm and Wed 8 am-12 noon
Address:3600 86th StUrbandale, IA 50322Map & Directions
Services: MID AMERICAN ENERGY COMPANY provides utilities, including Gas and Electric.
POWER OUTAGES/LINES DOWN: Residential 1-800-799-4443, Business 1-800-329-6261.
IOWA ONE CALL (Dig Line): 1-800-292-8989.
APPLIANCE RECYLCING PROGRAM offers free pickup of qualifying old refrigerators, freezers and window air conditioners. The appliance must be in good condition, plugged in and empty at time of pickup. For more information visit www.midamericanenergy.com/ee or call 1-800-621-2757.
Hours: Mon-Sun 24 hours
Address:1426 6th AveDes Moines, IA 50314Map & Directions
Services: ST VINCENT DE PAUL assists families who cannot afford utility, rent or mortgage payments, clothing, furniture and food.
FINANCIAL ASSISTANCE for electric bills under $750, rent and mortgage payments. Must complete the General Relief process and have approval or denial papers, as well as a landlord statement. A person is eligible for financial assistance every 6 months. Must bring photo ID, social security cards for all household members, if no social security card is available please bring tax forms DO NOT ASSIST with deposit or first months rent phone bills, electric bills over $750, YMCA rent, Randolph Hotel rent, hotels or transitional housing, bus tokens, Greyhound bus tickets, and gasoline
FOOD and CLOTHING is available every 3 months.
FURNITURE when available.
OPERATION SANTA CLAUS holiday assistance program.
LITERACY CENTER offers GED, ESL and computer classes (English and Spanish).
Hours: Mon-Fri 8:30 am-3 pm first come first serve
Address:3850 Merle Hay Rd # 500Des Moines, IA 50310Map & Directions
Services: PROTEUS INC provides the following services:
FINANCIAL ASSISTANCE primarily to non-English speaking individuals for mainly rent and utility assistance. Will assist English-speaking individuals on a limited basis in emergency situations.
EMERGENCY SHELTER PROJECT provides case management to homeless individuals, assistance to locate housing and access community services needed to transition from homeless status May be able to assist with rent, moving, clothing, transportation, emergency food, personal items, etc DO NOT HAVE TO BE A MIGRANT OR SEASONAL FARMWORKER TO QUALIFY, ONLY HOMELESS OR NEAR HOMELESS.
EMPLOYMENT and TRAINING PROGRAM provides assessment, career counseling, vocational training, Literacy/ABE/GED preparation, work experience, OJT and job placement Emergency Support services such as food and car repairs for in-stream migrants. Participants in educational programs may receive additional other support services (i.e. rental assistance, tools, and emergency transportation and child care assistance).
MIGRANT HEALTH provides health care services for migrant and seasonal farm workers. Health Aides to assess, refer and facilitate services Assistance in application for additional services such as WIC, Title 19, food stamps, etc Also serves non-documented individuals.
Address:1326-1330 6th AveDes Moines, IA 50314Map & Directions
Services: PROJECT H2O is a voluntary program established by Des Moines Water Works to accept contributions from Des Moines Water Works customers to financially assist low-income households with payment of their water bills The Salvation Army partners with Des Moines Water Works to determine who is eligible by using their criteria guidelines Each qualified applicant may receive up to $125 annually.
Hours: Mon-Fri 7:30 am-5:30 am
Address:2309 Euclid AveDes Moines, IA 50310Map & Directions
Services: GENERAL ASSISTANCE provides temporary assistance for basic or special needs to low income persons who reside in Polk County Eligibility is determined by Financial Assistance Specialists in accordance with General Assistance Ordinance Can provide temporary rent, utility, food assistance, beds, property tax suspension, burial assistance, and medical supplies. For qualifying individuals, assistance may be available for a fridge or stove Propane assistance is also available May assist with transportation to out of town appointments.
PROPERTY TAX SUSPENSION assists elderly and disabled homeowners who may qualify for suspension of property taxes. Contact Mary Jo Smith at (515) 286-3133.
FUNERAL EXPENSE ASSISTANCE: Dan,286-3385, administered through General Assistance. Income guidelines.
BRING THE FOLLOWING INFO: Proof of income from the last 90 days, photo ID, social security cards for all household members Additional information needed will be determined at intake.
Hours: Mon-Fri 7:30 am-4:30 pm
Address:2011 Forest AveDes Moines, IA 50311Map & Directions
Services: COMMUNITY SERVICES administers:
LIHEAP (low income heating assistance program) provides assistance with utility bill. Applications are accepted November 1st
Hours: Office Mon, Wed, Fri 8 am-5 pm; Tue & Thu 8 am-7 pm; Food Pantry Mon-Fri 11 am-12:45 pm and 3 pm-close of business
Address:24 & Cottage GrvDes Moines, IA 50312Map & Directions
Services: CROSS MINISTRIES is an outreach program established to assist people in crisis with basic survival needs such as rent, rent deposits, mortgage payments, utility bills, birth certificates, etc. CROSS can sometimes assist with vouchers for laundry, bus tokens and storage costs. Other services:
HYGIENE PANTRY includes items such as soap, shampoo, paper products, tooth brushes, toothpaste, diapers, etc
DO NOT ASSIST WITH CAR GAS.
FOOD PANTRY open Wed 3pm-6pm and Sat 9am-noon; bring ID for each person, and a current piece of mail No geographic boundaries.
SCHOOL SUPPLIES PROGRAM distributes school supplies for Head Start -12th grade. August 9, 2012 5 pm-8 pm and August 10, 2012 10 am-12 noon (or until supplies are gone). Bring proof of income and IDs for all family members
RENT DEPOSIT assistance does not require a letter from General Assistance (need to bring Landlord statement, proof of income and expenses for the last 30 days.)
Hours: Tue-Fri 9 am-12 noon and 1:30 pm-4:30 pm (Office Hours), Specific hours for financial assistance vary