Address:421 N County Farm RdWheaton, IL 60187Map & Directions
Services: DuPage Social Service Association (DSSA) is a not-for-profit affiliated with DuPage County's Human Services Division The mission is to serve residents who are low income, senior citizens, persons with disabilities, and those temporarily in need of financial assistance All funds go to direct assistance, and can help pay for a prescription, medical equipment, lab fees/medical bills, housing assistance and utility bills Clients receiving DSSA funds are those who often fall through the cracks in qualifying for other services and programs The funds also help expedite assistance to those in emergency situations Assistance in Spanish and American Sign Language (ASL).
Hours: 8:00 am-4:30 pm Monday - Friday
Eligibility: Open to residents of DuPage County who qualify for assistance. Call for more information.
Documents To Bring: Call for information.
Address:Boncosky RdDundee, IL 60118Map & Directions
Services: Dundee Township provides General Assistance for eligible residents, is responsible for maintaining township road district highways, bridges, and assessing all property within the township including the unincorporated areas Limited emergency financial assistance for rent or utilities for residents facing a utility turning off or eviction may be available to eligible township residents once every 18 months The Township also provides the registration and scheduling for the Ride In Kane transportation program for senior and disabled residents. **The Township operates and maintains two cemeteries and an 860 acre open space program The township includes West and East Dundee, Carpentersville, Sleepy Hollow, West Dundee, Gilberts and portions of Elgin, Barrington Hills, Hoffman Estates, and Algonquin.
Hours: Office: 9:00 am-4:00 pm Monday-Friday
Eligibility: Dundee Township Residents only. Emergency funds for utility disconnections require a 5-day cut off notice; Emergency assistance for rent requires an eviction notice.
Documents To Bring: Call for an appointment. Documentation required for any financial assistance.
Address:3N550 Vachel Lindsey StSaint Charles, IL 60175Map & Directions
Services: The Community Crisis Center (CCC) provides comprehensive emergency services to individuals and families dealing with economic problems due to job loss, foreclosure, medical emergency or other increases in financial responsibilities leading to crisis. The program provides case management, personal and financial counseling, and emergency food Rent assistance, utility assistance and transportation help is also provided when funds are available. **Emergency shelter and case management for women and their children dealing with homelessness are also available.
Hours: Hotline: 24 hours 7 days per week; Office: 8:00 am-4:00 pm Monday-Friday
Eligibility: Economic crisis help available to men and women and families facing homelessness or other financial crises
Documents To Bring: Call the Hotline to discuss your needs or to make an appointment.
Address:531 Roosevelt Rd #200Wheaton, IL 60187Map & Directions
Services: To provide and advocate for quality, affordable housing for low and moderate income individuals and families. Their Sliding Scale program provides 35 households with rent assistance. Their Just Homes program has helped 29 families be able to afford homes.
Address:316 Douglas AveElgin, IL 60120Map & Directions
Website: http://under construction
Services: The Salvation Army in Elgin provides financial assistance for utilities and rent when funding is available. Emergency food assistance is available M-F, but main food pantry distribution is held every Friday. Clothing referrals may be given two times a year or once every six months. Client needs a voucher, picture ID, and proof of address. Other programs include the state-wide Nicor Sharing Program for gas utility assistance and a Latino literacy program. A satellite office is located in Carpentersville - see additional listing. Services in English and Spanish.
Hours: Emergency Food Pantry: 9 am-3:30 pm Monday-Thursday; Client's Choice Food Pantry 10:00 am-12:00 pm Friday; Clothing services: 9 am-11 am and 1 pm- 3:30 pm.
Eligibility: Residents of Elgin, South Elgin, Carpentersville, East and West Dundee, and Hampshire. Must provide photo ID proof of Kane County Residency or Elgin-Cook County Residency.
Documents To Bring: The client must provide a photo identification card and proof of address.
Address:899 Jay StElgin, IL 60120Map & Directions
Services: The Hanover Township's Elgin Office provides Cook County Elgin residents with easy access to township programs and services *The Welfare Department is on site on Mondays to provide access to local, state and federal welfare programs, including LIHEAP. *On Tuesdays a community health nurse provides health screenings and events. *Tuesday and Wednesday evenings Youth and Family Services provides a therapist to see families *Tuesday evening there is tutoring for children *On Wednesday, senior services staff help with social service needs In addition, Senior activities are offered throughout the week *On Fridays the Assessor is in and anyone can walk in to talk about their tax assessment * Food is available on an emergency basis only during the week for Cook County Elgin residents For specific information on all services and to make appointments, please call the departments directly - see Contacts tab for all numbers Also available: voter registration and notary public Spanish is spoken.
Hours: Office: 8:30 am-4:30 pm Monday-Friday; Tuesdays: Youth and Family Services counseling: 4:30 pm-9:00 pm; Tutoring 5:00 pm-8:00 pm.
Eligibility: Cook County Elgin residents.
Documents To Bring: Call each main department to make an appointment directly to make an appointment at the Elgin office with Welfare, Senior, Youth and Family and Community Health Departments. Assessor available for walk ins.
Address:729 S McLean BlvdElgin, IL 60123Map & Directions
Services: Elgin Township provides General Assistance for those who are ineligible for any other state or federal funding program Eligibility is based on financial need and township residency. They also provide Emergency Assistance for rent to prevent eviction and disconnection of utilities. They provide life sustaining prescriptions such as for diabetes, blood pressure, and heart medications (no assistance for pain or psychotropic prescriptions). They refer for social assistance and provide Voter registration and early voting for Kane County residents Household battery recycling is available as are Notary Public services They also are a member of TRIAD, a community partnership to enhance safety and services to seniors.
Hours: 8:00 am-4:00 pm Monday-Friday
Eligibility: Must be an Elgin Township resident. Emergency Assistance: A person must demonstrate the ability to pay their next month's rent when seeking rent assistance. A disconnect status must exist to receive utility assistance (gas, electric, water). Income guidelines apply. General Assistance: Must be a single adult with little or no income.
Documents To Bring: Must pick up application and be scheduled for an interview at the office.
Address:302 N Dunton AveArlington Heights, IL 60004Map & Directions
Services: Faith Community Homes reaches out to low income, employed families with children to assist them in securing attainable rental housing. Mentoring and referrals are provided as they move toward financial stability and independence. Individuals grow personally and become responsible, contributing members of the community. Further, they educate Church and civic organizations about the lack of affordable housing, and advocate for affordable housing issues with local government bodies. Faith Community Homes provides supportive housing services to employed low- income families with children who are at risk of becoming homeless. They help these families resolve their housing challenges by providing up to two years of mentoring and support which focuses on budgeting, planning for the future, and problem solving, with the goal of their becoming financially stable and independent.
The families they accept must have school age children, as they are also concerned about children being at risk for homelessness or in unstable living situations. The parents are expected to maintain employment. Most importantly, the family must agree to meet with mentors weekly to review their budgeting, establish both long and short-term goals, and to work on other problems that may arise. The long-term goals families set are most often centered on finding ways to improve their employability, often through further education.
The Program / Case Manager position provides for the training and supervision of volunteer mentors for each family; the process of interviewing, screening and selection of families applying for service; finding available housing options for families; the facilitation of the quarterly reviews of each family with their mentors throughout their time in the program; assistance with problem solving in case of emergencies and difficult situations that arise; and the coordination of volunteers who assist in many aspects of the program.
People wanting to mentor a family are usually known to one of their Faith Community Homes Board or Committee Members, sign a release for a background check, provide references, and complete an orientation and training program before being assigned to a family. Mentors are supervised regularly by their Program Coordinator / Case Manager.
Some financial assistance is offered to the families. Initially, this consists of help with a portion of their rent. Families provide 30% of their income toward rent; they assist with the remainder. As their financial situation improves, they pay a larger portion of the rent, working towards paying their full rent by the time they complete the program. Financial assistance for tuition or books may be provided to parents deciding to return to school in order to develop skills for a higher paying job. They may also assist, when needed, with auto repairs or in finding a donated vehicle. Help towards the fees for child-care, school supplies, and other expenses related to children, is also provided as needed. At times they assist with some medical expenses and other unexpected financial demands. In some instances, the financial help is in the form of a no interest loan.
The Program / Case Manager ensures that all of these activities take place for each family. Every family is continually monitored for progress in reaching goals; options, possible solutions and recommendations for addressing problems are presented and discussed with the family. The Manager and the Mentors do not act as “parents”, but rather as consultants and guides who provide encouragement and support. While Faith Community Homes has a strong faith based support and origin, they do not require any faith orientation of the families they serve, nor do they discuss faith issues with them.
The success of their program is demonstrated by the families who have “graduated” and are now living independently without fear of losing their home and with the confidence that they can meet the challenges they encounter. Families are able to navigate society constructively.
They have recently initiated a Phase 2 program as a safety net to prevent “relapses” for families who are struggling with specific problems at the end of their two year program. These problems may include outstanding significant debts, unfinished education programs, sudden illness or even unexpected loss of employment. In their Phase 2 program, families continue with mentoring, but they are responsible for all their financial obligations. They currently have one family in this program.
Address:400 Wheeler DrGeneva, IL 60134Map & Directions
Services: Geneva Township General and Emergency Assistance is available for those who do not qualify for state assistance programs. This agency will pay vendor costs, rent, utilities, food, and some medical costs, as well as provide vouchers Emergency assistance can be provided once every year.
Hours: 8:30 am-4:30 pm Monday-Friday
Eligibility: Based on family or individual qualifications. Must be a Geneva Township resident.
Documents To Bring: Please call to schedule an appointment or to obtain an application.
Address:2300 Main StBatavia, IL 60510Map & Directions
Services: St. Vincent de Paul Society of Holy Cross Conference provides home visits for urgent assistance and prayer They also provide short-term assistance involving basic necessities and resource help with budgeting Cash is not provided, but the Society can pay bills if warranted, and can provide vouchers or certificates for gas and household furniture as well as certificates for Aldi's for items not available at food pantries or through the LINKS (food stamp) program.
Hours: Leave a message anytime on phone extension # 307. You will get a call back within 24 hours and a home visits will be scheduled.
Eligibility: Evidence of need and being open to home visit. Must reside in the area between Route 38 on the north, Interstate 88 on the south, with DuPage County line to the east and approximately 4 miles west of Randall.
(Batavia, Geneva, North Aurora )
Documents To Bring: Call for an appointment only. Application is filled out at time of home visit.