Address:1914 Smokey Park HighwayCandler, NC 28715Map & Directions
(1 Mile Away)
Services: Serves households in the Enka/Candler school district. Provides emergency assistance for food, pet food, and clothing. Assists with fuel for heating when income and resources are insufficient to meet the basic necessities of life. Emergency assistance for utilities and rent will only be provided if a disconnection of that utility would cause a life threatening situation, or they are facing imminent eviction, and all other resources have been exhausted.
Open Monday Tuesday Wednesday Thursday Friday, 9:00 a.m. - 1:00 p.m.
Hours: Monday - Friday, 9:00 a.m. - 1:00 p.m.
Eligibility: Must be 18 years and up and West Buncombe County resident (Enka, Candler, and extreme West Asheville); At or below 100% of poverty scale; Must have exhausted all other resources; Assistance for utilities only provided if the shut off will cause a life or death situation; Rent assistance only if the person faces imminent eviction.
Documents To Bring: Apply in person; Picture ID, income verification, and Social Security Card required; Shut-off/Eviction Notice required if applicable; Food Pantry: Social Security Card and Picture ID (If first time for food, will not be turned away without ID)
Address:37 Brickyard RdAsheville, NC 28806Map & Directions
Services: The Family Resource Center at Emma was established in 1995 as a collaboration to provide services to families with children in the Emma Community Services provided include: emergency assistance through a food pantry, financial assistance, a clothing closet and case management; community garden; leadership development through participation on the Advisory Council; and Love & Logic parenting classes
Open Monday Tuesday Wednesday Thursday, 12:30 p.m. - 4:00 p.m.
Hours: Monday, 10:00 a.m. - 7:00 p.m.;
Tuesday, 1:00 p.m. - 4:30 p.m.;
Wednesday - Thursday, 9:00 a.m. - 4:30 p.m.;
Friday, appointment only
Eligibility: Targeted to families living in Emma Community with minors in the household; Emergency Assistance is for Emma Community Residents with children 18 years old and younger living the home and attending school.
Documents To Bring: Phone call; Apply in person; Christmas Assistance has application process
Address:204 Haywood StAsheville, NC 28801Map & Directions
Services: Provides emergency financial assistance for rent, utilities, heat, and medication, as well as household goods and general assistance for people involved in natural disasters or house fires. No Greyhound bus tickets nor gas vouchers given
*Financial assistance can only be given every 24 months.
*Every client must have proof of household income and all bills, receipts, or canceled checks before they are interviewed This includes assistance with rent, utilities, and local travel (bus tickets) for homeless individuals in shelters with a current referral letter.
*For utilities, the bill must be past due and in the client's name. No deposits or re-connection fees.
*For rent the client will have to obtain W-9 forms from the Salvation Army, have landlord complete them, and bring them to the scheduled appointment. Clients will not be interviewed if forms are not completed. No rent deposits.
*Furniture vouchers only issued to individuals that have been in fire or flood. Documentation must be provided.
*Prescriptions/medication filled only once. Includes blood pressure, heart, and antibiotics only. No pain or psychotropic drugs will be filled. *ART bus vouchers are handed out to anyone in need on the last Friday of the month starting at 9:30 a.m. as supplies last. Needs picture ID and proof they are a Buncombe County resident.
*Intake: By appointment only; For prescription assistance or furniture assistance for households that had a house fire, call during office hours. Calls to make appointments for financial assistance with rent or utilities are taken two Thursdays a month; The next call-in day to get an appointment for financial assistance is October 18th and 25th. On October 18th or 25th call between 8:30 a.m. and 10:30 a.m. and leave your name, Social Security number, what you need assistance with, and a contact phone number; If selected for assistance a worker will return your call within 48 hours to schedule an appointment. Appointments are usually made for the following week unless there is urgent need. If clients are more than 5 minutes late they will have to reschedule their appointment.
Hours: Office: Monday - Friday, 9:00 a.m. - 4:00 p.m.; See description for very important information
Eligibility: Buncombe County resident; priority given to homes with minors or people with health conditions; See description for very important information
Documents To Bring: See description for very important information
Address:375 Hendersonville RdAsheville, NC 28803Map & Directions
Services: Takes applications for financial assistance on Tuesdays in person only. Assistance is for utilities only, and is very limited. Does not provide assistance with rent, medication, or gasoline for automobiles. Sometimes provides local bus tickets for locally-based homeless individuals, and laundry vouchers.
Hours: Tuesday, 9:00 a.m. - 11:30 a.m.
Eligibility: Buncombe or Madison County resident; No or low income; Requires cut-off notice for utility assistance, income verification, Social Security Number for all household members, and Picture ID
Documents To Bring: See description
Address:50 Westgate PkwyAsheville, NC 28806Map & Directions
Services: Provides heating assistance through the Crisis Intervention Program (CIP). Individuals applying for CIP funds do not need to have minor children in the home Intake is first come first serve. Program is contracted through the Buncombe County Department of Social Services.
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Eligibility: Buncombe County resident; Meet income requirements; Less than 6 inches of oil in tank; Electric or gas bills less than 5 days of cut off;
Documentation: Picture ID; Social Security Cards for all household members; Income verification; Utility bill
Documents To Bring: In person; First come first served; Picture ID; Social Security Cards for all household members; Income verification
Address:20 20th StAsheville, NC 28806Map & Directions
Services: Heating assistance for electric, gas, propane, fuel oil, kerosene, or wood Requires a final notice for electric or gas; for fuel oil or kerosene, 4 or less of oil in tank Funds are based on temperature extremes Must meet household income guidelines for the program Households can be eligible for up to $600 per winter (as funds last) Buncombe County Department of Social Services is the administrator of these funds.
Hours: Main Crisis Ministry: Monday - Friday, 8:30 a.m. - 4:30 p.m.;
Hominy Valley Crisis Ministry: Monday - Friday, 9:00 a.m. - 1:00 p.m.;
North Buncombe Samaritan Ministry: Monday - Friday, 10:00 a.m. - 2:00 p.m.;
South Crisis Ministry, Monday - Friday, 9:00 a.m. - 1:00 p.m.
Eligibility: Must be Buncombe resident and meet the income and crisis guidelines for the program. Picture ID, Social Security Card, shut-off notice required
Documents To Bring: Apply at any ABCCM Crisis Ministry
Address:376 Hendersonville RdAsheville, NC 28803Map & Directions
Services: Provides assistance with utilities, rent and a food pantry on the fourth Tuesday of each month Please call during office hours on Mondays and Tuesdays leading up to the day of assistance to make an appointment Arrive 15 minutes early to the appointment and bring a valid id and a copy of the bill for which you are seeking help.
Hours: 4th Tuesday of the month, 9:00 a.m. - 11:00 a.m. by appointment only;
Office Hours: Monday - Thursday, 10:00 a.m. - 2:00 p.m.
Eligibility: Buncombe County residents in the following zip codes: 28801, 28803, 28704, 28730, 28776
Documents To Bring: Call during office hours to make appointment; Bring picture ID, utility bill for assistance with utilities, or lease for assistance with rent; Assistance is limited to once every four months per household; Arrive 15 minutes early to the appointment
Address:157 Paragon Pkwy #300Clyde, NC 28721Map & Directions
Services: A one time cash payment to help pay heating costs
Eligibility: Must meet income guidelines and be a United States citizen or eligible alien.
Address:16 S Main StWaynesville, NC 28786Map & Directions
Services: The Town of Waynesville provides electrical service to a limited area of the town
For electrical outages please call (828) 456-3706 during regular business hours After hours, weekends and holidays call the Waynesville Police Department at (828) 456-5363.
Address:376 Grindstone RdWaynesville, NC 28785Map & Directions
Services: A Touchstone Energy Cooperative providing electricity to members in eight counties
Hours: Monday - Friday, 8:00 a.m. to 5:00p.m.