Address:1640 W Jefferson StQuincy, FL 32351Map & Directions
Services: *Will work with customers with past due utility bills and needing payment plan, on a case-by-case basis
*Customers wishing to request payment plan should contact local billing office or headquarters in Quincy
*DOES NOT provide any direct assistance with utility bills
*Bills may be paid by credit card, debit card, e-check, or automatic bank draft
*Office numbers: Wakulla/Crawfordville (850) 926-7422; Hosford (850) 379-8679; Quincy (850) 627-9666; Crossway Rd (859) 877-2111; Liberty County (850) 643-2828; Lake Jackson (850) 562-0125; Bradfordville (850) 893-6853
*TAP allows customers to donate to this program and help others who may be having hard time by choosing to have their account(s) rounded up to the nearest dollar on their monthly utility bill; funds contributed used to assist Talquin Members who cannot pay their utility bill due to job loss, illness, or other crisis circumstances
*All screenings handled by Capital Area Community Action for Leon, Gadsden and Liberty Counties at (850) 222-2043 and by Salvation Army for Wakulla County at (850) 222-0304
Hours: 8:30am-5pm, M-F
Address:79 Lasalle Leffall DrQuincy, FL 32351Map & Directions
Services: *Programs for persons ages 60 and older
*Meals on wheels, congregate hot lunch, emergency home energy assistance, legal aid
*Monthly health screening, Alzheimers Disease support, case management, community care for the elderly, Medicaid Waiver assistance, respite care, companionship
*Seniors resource assistance helping seniors, families and caregivers find help
Hours: 8am-5pm, M-F
Address:1963 Willow Bend Ct # ESneads, FL 32460Map & Directions
Services: Affordable rental housing, including rental assistance, to income eligible and certified family households.
Eligibility: Income limits apply.
Documents To Bring: An application, credit report, criminal history, landlord reference statement, sexual predator check are required. Applicants must disclose all household's gross annual income.
Address:12413 NW Soloman StBristol, FL 32321Map & Directions
Services: *Coalition of about ten churches, provides the following assistance to local residents:
1) Friendship House on Hwy 12 offers clothing on Tu, 9am-Noon, (first ten items are free, $.10-$.25 per item thereafter; 2) up to $100 assistance once per year to pay utility bill or heating fuel after qualifying; 3) food vouchers for $20 for local Piggly Wiggly grocery store
*Apply at 1st Pentacostal Church for utility, heating fuel, or food voucher assistance, 9:30 am-1:30pm, M-Th
Hours: See Notes
Address:21754 FL-20Blountstown, FL 32424Map & Directions
Services: *Faith-based organization offering a food pantry, clothing closet, thrift store, and utility and rent assistance
*Assistance restricted to residents of Calhoun and Liberty Counties
Hours: Thrift Store: 9am-4pm, Tu-F; 9am-Noon Sa (CST); Interviews for other assistance: Tu, W, or Th, 9am-Noon (CST) or until 25 people served
Eligibility: Anyone needing food, clothing, or utilities or rent assistance who are within federal poverty guidelines
Documents To Bring: Photo ID, documentation of household income and expenses, proof of residency
Address:20859 Central Ave # 308Blountstown, FL 32424Map & Directions
Services: Emergency Services Program helps eligible households with their electricity bills. It also provides for gas and propane in the winter season (October 1 - March 31)Other services, such as rent, provided when funds are available.
Hours: Mon - Fri 8:00am - 5:00pm
Eligibility: Depends on income and number of people in the household.
Documents To Bring: Photo ID for everyone in home over the age of 18, most recent income for everyone in household, SSN for everyone in household, birth certificates for children under 18, lease or mortgage, most recent utility bill, HUD letter, food stamp letter, child support letter
Address:435 N Macomb St #116Tallahassee, FL 32301Map & Directions
Services: *Possibly able to work payment plans, based on criteria, to help customers with past-due city utility bills: city will not set up a payment plan if customer has previously done so within last four months if customer has a good payment record.
*Customer must have had service for six months prior to requesting payment plan and not have had any disconnects, returned checks or other delinquencies in that previous six months; however, City will work with customers who have not had service for six months on a case by case basis
*Handles citizens' inquiries concerning service initiation, transfer, termination and utility billing, refers out energy audits, low interest loans, and ceiling insulation grants to be used by residents for energy conservation
*Emergency After Hours Phone Numbers 891-4968 for all utilities
*Loans for gas water heaters, air conditioning and heating and window replacements are included in plan for saving energy consumption
*Fees: 1) Electric only, $160 refundable deposit, $18.50 service charge non-refundable; 2) Gas only, $60 refundable deposit, $18.50 service charge non-refundable; 3) Electric and Water only, $210 refundable deposit, $37 service charge non-refundable; 4) Electric, Water and Gas, $270 refundable deposit, $55.50 service charge non-refundable; 5) Water only, $50 refundable deposit, $18.50 service charge non-refundable; 6) Electric and Gas, $220 refundable deposit, $37 service charge non-refundable
*Walk in service available at Renaissance Center, 435 N Macomb St for both payments and customer service
*Certain credit unions and other payment locations accepting City utility bill payments listed on website; mailed payments should still be addressed to 600 S Adams St, 3230
*Regarding utility shut off: the city offers a Medical Alert program where priority is given to customers with life supporting equipment and requires continuous electricity to sustain life This program requires the certification of their physician that the equipment is life supporting and is used continuously.
Hours: 8am-5:30pm, M-F, City Hall or 8am-5pm, Rennaisance Ctr, 435 N Macomb St; Call center open 7am-11pm
Address:2410 Allen RdTallahassee, FL 32312Map & Directions
Services: *Provide clothing, groceries, and essential household items to individuals and families in need
*No rent assistance except under very rare, extenuating circumstances
*Furniture given only in event of disaster or extreme hardship; blankets and heaters may be available on a limited basis
*Residents of Leon, Gadsden, and Wakulla Counties eligible for this program and utility assistance only when funds available and criteria met
Hours: 8am-noon, 1pm-5pm, M-F, Office hours; Caseworker is available to clients, 8am-4pm, M-Th
Address:2518 W Tennessee StTallahassee, FL 32304Map & Directions
Services: *Financial assistance of up to $600 for income eligible persons 60+ (living alone or with family) for cooling and heating bills (gas, electric, or propane), is paid directly to the utility provider
*Total household income must be less than $1,361 a month for one person plus $477 for each additional person
*Applicants required to have service interruption notice from company and proof of income of all household members
*Program periodically may have blankets, heaters, fans, and air conditioners available; donations of these items welcome
Address:309 Office Plaza DrTallahassee, FL 32301Map & Directions
Services: *Provides services WHEN FUNDS ARE AVAILABLE AND ON A CASE-BY-CASE BASIS; MANY COMPLEX GUIDELINES INVOLVED; NO GUARANTEE THAT FUNDS FOR A PARTICULAR SERVICE WILL BE AVAILABLE AT ANY GIVEN TIME
*When funding permits, the agency may provide: 1) assistance with utility bills (including propane) or utility deposits; 2) assistance with rent or rental deposits (not both); 3) very limited funding for prescription assistance, food vouchers, gas vouchers, and bus tokens; 4) weatherization of homes to become more energy efficient and emergency home repairs
*Only priority households will be served the first 15 days of the month, which is defined as seniors over 60, families with a child under 5 or elderly person in home, disabled persons with a documented disability, persons with serious medical conditions which could worsen due to lack of utilities. Other qualifying households will be served the 16th through the end of the month, if funding permits.
*TO APPLY FOR ASSISTANCE IN ALL COUNTIES, AN APPOINTMENT IS REQUIRED, NO WALK-INS WILL BE SERVED. PERSONS SHOULD FOLLOW PROMPTS WHEN CALLING OR CHECK WEB SITE TO GET EXTENSIVE LIST OF REQUIRED DOCUMENTS TO BRING. Only life threatening emergencies will be handled outside of the appointment process, if necessary.
*For persons unable to come in due to disability or other very extenuating circumstances, outreach team may be able to arrange home or phone appointment
*PROCEDURES BY COUNTY: For Leon, call 8am-8:30am, Monday through Thursday; appointments are same day starting at 9:30am. For Gadsden, call call 8am-9am, Monday through Thursday; appointments are same day starting at 10am. For all other counties, call the county office Monday through Thursday, 8am-5pm.
*Locations for other counties: Franklin County, 192 14th St #113, Apalachicola; Calhoun and Liberty Counties, 20859 Central Ave E, Rm 308, County Courthouse, Blountstown; Jefferson County, 950 Mamie Scott Dr, Monticello; Gulf County, 408 Garrison Ave, Port St Joe; Gadsden County, 104 N Adams St, Quincy; Wakulla County, Barry Building, 3295 Crawfordville Hwy Ste 4, (Back Building), Crawfordville
*All offices are closed on Fridays and State Holidays
Hours: 8am-5pm, (Closed Noon-2pm), M-Th; Closed on Fri and State Holidays